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CountryMade In USA

Returns

When you go online to place a return and get a shipping label, the price of the shipping label is deducted from your refund. Therefore, the credit you receive is less than the initial purchase price.

Shipping

Orders ship from Los Angeles County, California.

Other

We are located in Torrance, CA 90501.

Order Status

Your credit card will be charged when your merchandise is shipped.

Shipping

Orders received by 3 P.M. EST generally ship the same day, otherwise ship the next business day.

Fit

Essentials are constructed with a double front and have shape built into the garment thru the waist and hips. The Fashion styles are single layer and have a looser fit thru the waist and hips.

Returns

If you want to exchange the style you purchased for a different color or size, the easiest way is to send back the garment with a note in the package telling us it is an exchange and letting us know what size or color you would like in its place. This method only works if you are exchanging for the exact same style, otherwise, you should return the garment you do not want and place an order for the new style you want.

Order Status

Look at your email confirmation for your order, track it online using USPS or UPS depending on how it was shipped. If the tracking information looks like your package has stalled, contact customer service at judyponline@lbhgroup.com, or 310-781-2202.

Order Status

If you tracked the order and it says “Delivered”, but you physically have not received it, there are a few things you can do.
• Check with neighbors to see if the package was delivered to them accidentally.
• Contact your local post office for help locating the package. Provide them with the tracking number, shipping service name, and your shipping address.
• If neither of the above result in retrieval of your package, please contact customer service for assistance.

Shipping

We offer FREE Ground Shipping on orders of 3 or pieces. The ground shipping cost of 1 piece is $8.95, while the rate for 2 pieces is $10.95 via USPS Priority Mail

Other

Monday to Friday, 7AM - 5PM pacific time. We are closed on holidays.

Fit

Yes. The shoulder and chest measurements in both collections are the same. So, if you want a style with a looser fit thru the body, fashion styles are the way to go. A more structured and shaped fit can be found in the Essentials.

Order Status

If you are charged incorrectly at checkout, please contact customer service at judyponline@lbhgroup.com, or 310-781-2202.

Other

Check your spam or junk mail. Most of the time you will find it there. If not contact us.

Other

When you sign up for the Newsletter in the Pop-Up window this adds you to our email list, but it does not create an account. You need to create an account with a password by following these steps: 1) Click the "Person” icon at the top right corner of our site. 2) Enter your information under the “Register” field. Then simply follow the prompts to complete setting up your account.

Other

Most of your promotions do not require that you enter a Promo Code, the discount are automatically given when you put the item in your cart. Occasionally, we will do a promotion that requires a Promo Code, you will find that code in the email you received telling you we were running the promotion. Otherwise, you should ignore the Promo Code box at checkout.

Order Status

If you received the wrong product, please contact customer service at judyponline@lbhgroup.com, or 310-781-2202, within 48 hours of receipt.

Other

1) Click the "Person” icon at the top right side of our site. 2) Under the login box you'll see a link that says "Forgot your password?” Click it. Then simply follow the prompts to complete setting up a new password.

Shipping

Orders shipped within the 48 contiguous states arrive within 3-5 business days. Please allow up to 2 additional days for rural zip codes.

Fit

On a 5’6” person our dresses hit right above the knee. Our Essentials Tank dress is a little shorter than all the other styles. The models in the photos are much taller, 5’9” or 5’10” so the dresses are shorter on them.

Returns

To return an item, please follow the instructions detailed here. For more information on our Returns policy, click here.

Returns

When we receive your return, please allow 2-3 business days for your return to be processed and 5-10 business days for your bank to post the refund to your account. You will receive an email letting you know the refund has been processed.

Other

1) Click the "Person” icon at the top right corner of our site. 2) Enter your email address and password in the “Login” box. You are now at your Dashboard where you can view orders and update your information.

Other

1) Click the "Person” icon at the top right corner of our site. 2) Enter your information in the “Register” box. Then simply follow the prompts to complete setting up your account. To receive our emails and newsletter, check the box.

Shipping

Look at your order confirmation email for the USPS or UPS tracking number. Log on to either USPS.com or UPS.com accordingly and enter the tracking number.

Shipping

We can ship to Canada, but you must call or email us to place the order, judyponline@lbhgroup.com, or 310-781-2202. You cannot place the order online due to shipping costs and requirements.

Other

At the moment, we do not offer gift cards.

Order Status

If you are shipping to a California address, sales tax will be added to your order.

Fit

All the Essential styles fit relatively the same with the exception of the Relaxed Fit Tank and Released Fit V-Neck ¾ Sleeve. These 2 styles have extra room added to the waist and hip.

Order Status

If you realize you need to change something on your order, call us at 310-781-2202. We ship most orders the same day, so you will have to be fast.

Other

Of course! You can spot us at these locations.

Order Status

Please contact customer service at judyponline@lbhgroup.com, or 310-781-2202.
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