Returns
Why is my refund less than the price I initially paid for the item?
Why is my refund less than the price I initially paid for the item?
When will my credit card be charged?
When is my order shipped?
What is the difference between the Essentials and Fashion collections?
What if I need to exchange something for a different size or color?
What do I do if I have not received my order?
What do I do if I have not received my order, but it says it was delivered?
What are your shipping rates?
What are your customer service hours?
If I wear a medium in the Essential Double Layer styles, should I order a medium in the Fashion Single Layer styles?
I was charged incorrectly— what do I do now?
I subscribed to the Newsletter to get 15% off my first order, but I did not receive a code.
I signed up for the Newsletter, but I cannot log in. What should I do?
I see a box at checkout for a Promo Code. Where do I get a Promo Code?
I received the wrong product - help!
I forgot my password.
How long will it take to receive my order?
How long are your dresses? They look short in the photos.
How do I return an item?
How do I receive a refund for an item I’ve returned?
How do I edit my account information?
How do I create an account?
How can I track my order?
Do you ship to Canada?
Do I have to pay sales tax?
Do all Essential styles fit the same?
Can I make changes to an order I already placed?
Can I find JudyP clothing at physical retail stores?
An item is missing from my shipment— what do I do now?